1. Information We Collect

We collect personal information that you provide directly to us when you use our services, including when you:

• Book travel packages, accommodation, or transportation services.
• Subscribe to our newsletter or request a quote.
• Contact our customer service team or engage with us via social media.
• Participate in promotions, surveys, or other online activities.

Types of information we collect may include:

• Personal Identification Information: Name, email address, phone number, postal address, passport details, and payment information.
• Travel Information: Details about your travel plans, such as destination, preferred airlines, hotels, and booking history.
• Technical Information: IP address, browser type, device information, and website usage data, collected through cookies and tracking technologies.
• Communication Preferences: Information regarding your preferences for receiving marketing and promotional materials.

2. How We Use Your Information

We use your personal information for the following purposes:

• Booking and Travel Management: To process and manage your travel reservations, including flights, accommodations, and transportation.
• Customer Support: To provide you with assistance, answer inquiries, and resolve issues related to your bookings or travel experience.
• Marketing Communications: To send you promotional materials, updates, and special offers, if you have opted to receive these communications. You can unsubscribe from these communications at any time.
• Personalization: To personalize your experience on our website, offering suggestions based on your travel preferences and history.
• Improvement of Services: To analyze data, track user trends, and improve the functionality and design of our website and services.
• Legal Compliance: To comply with applicable laws and regulations, and to protect our rights and the safety of our users.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with trusted partners, including:

• Service Providers: Airlines, hotels, transportation companies, and other third-party service providers that assist us in processing your bookings and fulfilling your travel needs.
• Business Partners: In cases where we collaborate with partners to offer special deals or promotions, we may share your contact details if you choose to participate.
• Legal Obligations: We may disclose your personal information if required to do so by law, such as in response to a court order, or to protect the rights, property, and safety of Keuze Holidays, our customers, or others.

4. Data Security

We take the security of your personal information seriously. We have implemented reasonable technical and organizational measures designed to protect your data from unauthorized access, loss, misuse, or alteration. These include:

• Secure data transmission methods (such as SSL encryption).
• Restricted access to personal information by authorized personnel only.
• Regular audits of our data security practices.

However, no system is completely secure, and we cannot guarantee the absolute security of your data. You share your information at your own risk.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, improve our website performance, and analyze visitor behavior. Cookies are small files stored on your device that allow us to remember your preferences and deliver personalized content.

You can manage or disable cookies through your browser settings, but doing so may limit the functionality of some parts of our website.

6. Your Rights

You have certain rights with respect to your personal information, including:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct any inaccuracies in your information.
• Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.
• Restriction: You may request that we limit the processing of your data in certain circumstances.
• Objection: You have the right to object to our use of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at the details provided below.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices or the content of third-party sites. Please review their privacy policies before sharing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.